Connect your CRM to every tool your business already uses
WhatsApp, email, accounting, payments, stores and cloud, joined to one customer record so nothing is typed twice.
Sound familiar?
If you are looking for CRM, WhatsApp and API integration, these are the problems we hear most often from Indian businesses. Hover or tap a card to see how we fix each one.
“We type the same data into three different tools.”
How to Fix ↑“WhatsApp chats stay on personal phones.”
How to Fix ↑“Payments and invoices do not match.”
How to Fix ↑“Our old software cannot talk to anything.”
How to Fix ↑What we deliver
Our CRM, WhatsApp and API integration service covers everything below, planned and delivered by one Noida-based team with support after go-live.
WhatsApp Business API
Templates, broadcasts and a shared team inbox.
Email and workspace
SMTP, Microsoft 365 and Google Workspace.
SMS and RCS
Alerts, reminders and rich messages.
Tally and accounting
Invoices and payments flow to your books.
Payment gateways
Payment links and status inside each deal.
Stores and marketplaces
Shopify, WooCommerce and marketplace orders.
Voice and IVR
Click-to-call and call logs on the timeline.
REST APIs and webhooks
Custom links to any system you use.
What changes
See the practical difference CRM, WhatsApp and API integration makes in daily work, side by side.
How it works
A clear delivery path for CRM, WhatsApp and API integration, with a working demo every one to two weeks and your business running throughout.
List
Map every tool and data flow
Design
Choose APIs, webhooks and rules
Connect
Build and secure each link
Test
Run real transactions end to end
Monitor
Alerts when a link fails
Technology and tools
The technologies, platforms and integrations we use for CRM, WhatsApp and API integration.
CRM API, WhatsApp and third-party integration services
A CRM works best when it shares data with the tools your team already uses. Xpecto provides CRM integration services for WhatsApp Business API, email through SMTP, Microsoft 365 and Google Workspace, SMS and RCS, Tally accounting, payment gateways such as Razorpay, PhonePe, Paytm, PayU and Stripe, online stores, QR lead capture and cloud servers.
We build secure REST API and webhook integrations, bridge legacy software that has no API, and add monitoring so a failed link never goes unnoticed. The result is one customer record, with every message, payment and invoice in the same timeline.
Integrations can be added to a custom CRM, an existing CRM, or as part of legacy system modernisation.
Questions we hear often
Straight answers about CRM, WhatsApp and API integration.
Tell us how you run today. We will show you the system it can become.
A free consultation with a CRM architect. No ready-made product to push, only your process.